Ecosmart Pro-Series 270L | Hot Water Systems | Dux Hot Water

PRO-SERIES 270L

High efficiency & powerful recovery

The powerful compressor delivers fast & efficient heating, making the Pro-Series 270L a great choice for large hot water users.

Product Features

  • Available in a 270L tank capacity
  • Uses up to 75% less energy than a standard electric water heater#
  • Can heat up to 77L of hot water per hour solely using the heat pump. That means you can heat a full tank of hot water in just 3.5hrs^
  • Suits households up to 7 people on a continuous tariff
  • The R290 natural refrigerant has a GWP of 3 meaning it’s a better choice for the environment
  • Features a similar footprint to electric water heaters it’s designed to replace
  • Back up element provides heating in very low ambient conditions and for single shot boost applications
  • Proven design utilizing a copper wraparound condenser
  • UV & flame resistant polymer top housing
  • Auto defrost function for colder climates
  • Available in hard-wired and plug-in models
  • Intuitive tank mounted controller for scheduling and mode selection
  • Eligible for generous government incentives to reduce upfront cost†
  • 5 year tank & refrigeration components including labour, and 1 year other components parts & labour warranty*

^Based on 20ºC ambient air temperature and heating water from 20ºC to 60ºC. †Federal Government STCs available nationally. Other incentives may be available in NSW & VIC for replacing gas & electric water heaters but are currently pending approval. *Warranty terms and conditions are in the Owner’s Manual.

Technical Information

Model Number:
270DHB36 / 270DHB36P
Tank Size:
270L
People:
2-7

STC Incentives

Trade your STCs to earn a discount off the cost of your new heat pump water heater. Each product in the Dux environmental range has been assigned a STC value, and each STC represents a saving of one megawatt of electricity generated from fossil fuels over 10 years.

Used the reduced entitlement when selecting your new water heater and to calculate the STC incentive you could be eligible for.

STC Zone 1 2 3 4 5
Full 10 year entitlement 26 24 31 33 32
Reduced 7 year entitlement (2024) 18 16 21 23 22
Map showing 4 Australian STC Zones

Systems eligibility for STCs and STC values are subject to change without notice and are correct at time of publishing. STCs calculations are based on continuous tariff. STC values attributable to solar and heat pump water heaters are being reduced by 10% per year. The values stated in the tables above match the values published in the register of heat pump water heaters. These include a reduction in STCs (checked January 2024). Use the STC calculator link www.rec-registry.gov.au/rec-registry/app/calculators/swh-stc-calculator to calculate the number of STC your installation is eligible for. The systems eligibility for STC’s will be based on the year in which the system was installed.

A knockout combination of high efficiency & powerful recovery

Designed with maximum efficiency and heating recovery in mind, new Dux Ecosmart Pro-Series heat pumps are the perfect choice for households with larger hot water demands looking to save on their energy bills.

They feature a powerful compressor to provide fast recovery, meaning they take less time to reheat the tank. This makes them a great choice to combine with low cost ‘solar sponge tariffs’, or to pair with a solar PV system.

Available in a 270L tank capacity, they feature an external wraparound copper condenser coil, ensuring
they’re suitable for a broad range of water qualities found throughout Australia.

Pro-Series models use R290 refrigerant, an environmentally friendly refrigerant with a low global warming potential (GWP) of less than 3. That’s naturally better for our environment than synthetic alternatives.

Ecosmart HP

At a glance

  • Features a low GWP R290 refrigerant which is naturally better for our environment
  • With its powerful compressor, it can heat 77L/hr. That’s a full tank in just 3.5hrs
  • 5 year tank & refrigeration components including labour, and 1 year other components parts & labour warranty*

Energy Efficient

With a high Coefficient of Performance (COP) of 4.7^, Dux Ecosmart Pro-Series heat pumps use up to 75% less energy than a standard electric water heater. They absorb free heat energy from the air and use 1kW of electrical energy to create 4kW of heating output. This makes them a great choice for households looking to reduce their energy use particularly when connected to continuous or time-of-use electricity tariffs.

They feature premium componentry from some of the major brands in refrigeration technology. This includes a powerful R290 compressor, a low draw EC fan, an Electronic Expansion Valve (EEV) & smart controller technology.

^Based on 20ºC ambient air temperature and heating water from 20ºC to 60ºC.

How it Works

The new Dux Pro-Series heat pump features an external copper condenser (heat exchange coil) for efficient water heating, making it more suitable for use in a broad range of water quality areas.

Working like a fridge, but in reverse, the heat pump absorbs heat energy from the air outside the tank, and uses this free energy to help heat the water.

The Easy Way to Save

When it comes to reducing running costs, heat pumps are the ‘go to’ technology. Heat pumps are one of the most energy efficient water heating appliances you can install.

You could save a massive $610 off your electricity bill every year, simply by replacing a standard electric water heater connected to an off-peak tariff with an Ecosmart Pro-Series heat pump.

And with generous government incentives currently available (but reducing every year), there’s no better time than now to upgrade.

control at your fingertips

Proven Design

Dux specifies an external wrap around coil condenser in the Dux Pro-Series heat pump. This is a premium solution which provides a large surface area for heat exchange and keeps the copper away from contact with the water. This makes it a better choice for use in broad range of water quality areas.

It’s the design that’s proven both durable & reliable in Australia’s harsh environment.

Built Tough for Australian Conditions

Polymer materials used on the Dux Pro-Series heat pump are UV stabilised, and feature flame retardant. This ensures the plastic heat pump housing won’t turn brittle or fade in the harsh Australian sun, or even burn if exposed to an ignition source.

built stronger
control at your fingertips

Control At Your Fingertips

Pro-Series models include a touch screen, tank mounted controller for scheduling and mode selection of your water heater. These functions enable you to maximise your savings by controlling the heat pump operation.

With 1 in 4 Australian homes featuring a PV solar system, you can take advantage of up to 2 timer schedules per day to operate the heat pump when your system is generating excess electricity. And even if you don’t have solar, you can sign up to concessional solar sponge tariffs and time the unit to heat across these periods. This control enables you to heat your water for virtually nothing.

marathon warranty

The Marathon® Warranty

All Dux water heaters are backed by our Marathon Warranty. It's designed to provide peace of mind over the warranted term of the water heater.

Designed to go the distance

We prioritise quality into the design and manufacture of our hot water systems to make one of the best water heaters possible. The process begins with a robust design, and a philosophy of specifying superior componentry for high performance and product durability.

What sets Pro-Series heat pumps apart from the others, is the inclusion of UV stabilised polymers to resist the effects of the harsh Australian sun, and flame retardant for added safety. We’ve also chosen to use a wraparound copper condensing coil which has proven to be both durable & reliable.

It's why we say our products are Built stronger to last longer™.

The Ecosmart Pro-Series is designed with maximum efficency & heating recovery in mind.